A helpdesk you can reach
Email us or raise a ticket in your client portal, and follow every update until it's fixed.
Managed IT · Websites · Apps
Your IT, handled.
Your ideas, built.
Goldhawk IT looks after the computers, accounts and networks your business runs on, and builds the websites, SaaS products and mobile apps it grows with. One team for both, and real people who fix things.
- Helpdesk and remote support
- Security built in
- Software we build and run
Managed IT support
The IT your team relies on, looked after properly.
We keep your people working: answering the call when something breaks, and quietly keeping everything patched, protected and backed up so it breaks less often.
Remote support
We connect securely to your computer, with your permission, and fix the problem while you watch.
Microsoft 365 and Google Workspace
Email, accounts, licences and shared files, set up properly and kept tidy as you grow.
Devices, starters and leavers
New starters ready on their first morning, and leavers' access closed on their last day.
Security and backups
Multi-factor sign-in, updates, device protection and backups we actually test by restoring.
Networks and Wi-Fi
Office networks, firewalls and Wi-Fi that reach every desk and stay up.
Websites, SaaS and mobile apps
Software built to last, by people who'll still be here to run it.
From a fast, simple website to a full product with sign-ins and payments, we design it, build it, host it and keep it healthy afterwards.
Websites
Quick to load, easy to find and accessible to everyone, with the pages you need to change kept easy to change.
- Business sites and landing pages
- Hosting, domains and email set up
- Ongoing updates and care
SaaS and web apps
Client portals, internal tools and full products, with the unglamorous parts done right: security, backups and performance.
- Sign-in, roles and audit trails
- Payments, invoices and PDFs
- Dashboards and reporting
Mobile apps
Apps for iPhone and Android, for your customers or your own team, that work offline and feel at home on the device.
- iOS and Android
- Installable web apps
- App store submission
We build what we use. Our own support desk and client portal, with tickets, invoices, payments and remote support, was designed and built in-house. You get the same care in what we build for you.
Why Goldhawk
One team for your IT and your software.
Because the people who build your systems also support them, nothing falls between two suppliers.
-
01
Real people
You talk to the engineers doing the work, not a script.
-
02
Everything in one place
Tickets, updates and invoices live in your own client portal.
-
03
Secure by default
Multi-factor sign-in, least access and tested backups as standard.
-
04
Plain English
Clear advice, and a plan agreed with you before any work starts.
How we work
Getting started is a conversation.
-
Talk
Tell us what's slowing you down or what you'd like to build.
-
Plan
We look at what you have today and come back with a clear proposal.
-
Set up or build
We get your support in place or build your project, keeping you updated as we go.
-
Look after
We keep everything updated, secure and running, and we're there when you need us.
Contact
Let's talk.
Tell us a little about your business and what you need. We'll reply by email as soon as we can.
Thanks, we've got your message.
We'll reply by email as soon as we can. If it's urgent and you're already a client, raise a ticket in the client portal.